Privacy Policy
Last updated: October 22, 2025
GreenLeafPumps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with New Zealand Privacy Act 2020 and the Privacy Principles.
1. Information We Collect
We collect personal information when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us for support or inquiries
- Use our jewelry customization services
Personal information may include:
- Name and contact details (email, phone, address)
- Payment and billing information
- Order history and preferences
- Ring sizing and customization preferences
- Website usage data and cookies
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Payment processors and shipping providers
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners for order fulfillment (with your consent)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
To exercise these rights, contact us at sales@greenleafpumps.co.nz
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. International Transfers
Your information may be stored and processed outside Australia. We ensure appropriate safeguards are in place to protect your information.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.
9. Contact Us
For questions about this Privacy Policy, contact us at:
GreenLeafPumps
Email: sales@greenleafpumps.co.nz
Address: 6 Macaulay Street, Eden Terrace, Auckland 1021, New Zealand